Take a Byte Out of Support Costs
How To Build A Business Case For IVR-Based Warranty Validation
A leading manufacturer of notebook, tablet, handheld, and desktop computers was spending a ton of money each month and didn't know it.
While warranty callers waited on hold, non-warranty callers received free technical support.
Find out how TuVox On Demand saves this company hundreds of thousands of dollars each month with a simple-but-effective IVR-based warranty validation system.
Today, warranty callers get help fast, and non-warranty callers can choose a paid support option or web-based self-help.
Join us for the live 15-minute webcast on January 28th.
Find out:
- How the company built a business case for IVR-based warranty validation
- How TuVox delivered an efficient, branded experience that saves money
- See the compelling results firsthand
See you then!
Featured Speaker:
Nick Ezzo, Director of Marketing and Chief Blogger, TuVox
