Press Release

TuVox Receives Customer Inter@ction Solutions® Magazine’s 2007 Product of the Year Award

TuVox On Demand Recognized for Exceptional Innovation

CUPERTINO, Calif. – February 29, 2008 – TuVox, the caller experience company, announced today that TuVox On Demand has again been recognized by Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine (www.cismag.com), receiving a 2007 Product of the Year Award.

TuVox On Demand delivers natural-language voice self-service applications to companies in a software-as-a-service model (SaaS), with no software to install or upgrade and no up-front IT infrastructure investment required. Companies only pay for automated calls and can easily change the caller experience through the TuVox On Demand web portal.

TuVox's award-winning speech applications automate all types of calls, and include sophisticated call routing applications, streamlined self-service transactions and powerful voice-enable problem-solving applications. TuVox On Demand is delivered in a hosted, on-premise, or hybrid model with an optional managed services offering.

“When we set out to create TuVox On Demand, we had a goal of revolutionizing how people and businesses use the phone to access information, solve problems, and transact business." said Steve Pollock, Executive Vice President of Products, TuVox.  "We envisioned a web-based portal, used by virtually anyone -- call center managers, IVR developers, and business users -- to give the ultimate control over all aspects of the caller experience.  This vision became TuVox On Demand, and  we are thrilled to receive this honor from Customer Inter@ction Solutions.”

“Once again, TuVox has proven their commitment to the highest levels of excellence and quality in solutions that benefit the caller, and have generated a compelling ROI for the companies that use them.  I am delighted to honor their accomplishments and look forward to future innovative solutions from TuVox,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions.

The 10th Annual Product of the Year Award winners are featured in the January 2008 issue of Customer Interaction Solutions magazine.

About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry.  Please visit www.cismag.com.  

About TMC
Technology Marketing Corporation (TMC) publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 6,000 most visited Web sites in the world by alexa.com*, TMCnet serves as many as three million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference and Green Technology World Conference. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.) For more information about TMC, visit www.tmcnet.com.