Press Release

TuVox Appoints Neil Storey to Key Professional Services Role

Positions TuVox for Continued Growth

CUPERTINO, Calif. – May 9, 2007 – TuVox, a leading provider of On Demand speech applications, today announced that it has named Neil Storey to the position of Vice President, Professional Services.  The TuVox Solutions Delivery Team designs and deploys leading-edge voice self-service solutions for companies like 1800Flowers.com, American Airlines Credit Union, Apple, British Airways, Canon, Charter Communications, Gateway and Virgin America.

Neil has over 17 years of professional services experience in the management of large scale technology implementations in the call center, supply chain management, and software development industries.  Neil has played a key role in creating service delivery processes for TuVox, including creating the TuVox “ABC” delivery process, which reduces risk, improves delivery speed and decreases total costs.

"Neil’s experience with large scale software deployments is a huge asset for companies who are looking for enterprise-wide speech deployments," said Larry Miller, President and CEO, TuVox. "With Neil driving our professional services, we will continue to innovate in process and delivery, while providing consistent, high quality applications." 

Prior to TuVox, Neil held key positions at Click Commerce, PricewaterhouseCoopers, and Claris Corporation.   He holds a degree in Computer Science from the University of Dublin.

About TuVox
TuVox is a leading provider of On Demand speech applications, empowering companies to deliver superior caller experience through the voice channel. Available as a hosted or on-premise solution, TuVox’s award winning applications are easily customized to your business and can quickly be updated in response to business changes.

TuVox speech applications automate virtually any type of call, including natural language call-routing, self-service transactions and interactive customer support. By delivering a superior caller experience, TuVox speech applications increase customer satisfaction and improve the adoption of voice self-service.

TuVox has provided solutions to over 60 companies, including 1-800-Flowers.com, ABN-AMRO, American Airlines Credit Union, British Airways, Canon, Charter Communications, Gateway, Office Depot, Telecom New Zealand, and Time Customer Service.