TuVox On Demand Hosting

Flexibility is critical in today's business world. Managing the infrastructure for speech applications may not make sense for your business for a variety of reasons.

Let TuVox provide you a complete application solution including everything you need - expertise, operational excellence, and a wide range of applications. The TuVox managed, hosted service lets you take advantage of our proven expertise and enterprise speech software while minimizing your efforts - and ensuring your success. You can easily track the performance of your applications with TuVox Web based reports, right down to seeing individual call transcripts.

Your TuVox On Demand solution will be hosted in world-class hosting facilities, backed by 24/7 support and service level guarantees. With thousands of available ports, we can provide complete outsourced solutions to any size call center. With available multi-site redundancy, you can be assured that your calls will be answered.

TuVox On Demand enables organizations to leverage high quality, fully customizable speech applications on a pay-per-minute basis, so no initial capital investment is required. Nor is any speech related expertise required. Simply designate a point-person to interact with our professional staff and let TuVox do the rest.

TuVox On Demand solution packages can include updates, maintenance and on going performance tuning of your applications. This ensures that your applications are frequently updated with real-time transactional data, and up-to-date information in all self service applications. TuVox On Demand also includes on-going upgrades to the underlying platform and TuVox enterprise software, providing additional functionality and enhancements to our customers on a regular basis.

Because TuVox On Demand solutions are built with TuVox enterprise software, your applications are portable across platforms, and can easily be migrated to a licensed, premise-based model. This allows you to start with an On Demand solution, and migrate to a premise model as it makes sense for your business.
Additional benefits of the TuVox hosted solution:

• Delivers high scalability by providing additional capacity on demand.
• Provides redundant voice platform, application server, and network hardware, as well as power backup and physical security.
• 24x7 uptime monitoring, operational support and technical support.
• Three redundant, secure physical locations available.