TuVox - Hosted IVR Speech Recognition Software, Voice Technology, VXML
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Hosted or On Premise. You choose.
TuVox offers over 50 On Demand Speech Applications built on pure VXML, available in two standard deployment options, as well as a third, hybrid option.
Hosted or On Premise

Hosted. TuVox provides hosting centers which feature high reliability, scalability, and security.

For companies that want speech applications with little or no up front cost, TuVox offers On Demand Hosted Speech Applications in our mission-critical hosting facilities.
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Hybrid. The hybrid model works for customers who have seasonal traffic and want extra capacity for peak demand, or for customers who want their primary system in house, but want an in-network backup.

TuVox On Demand is designed to handle applications that are spread across multiple centers, including providing consolidated near-real time reports.

On Premise. TuVox uses industry-leading voice platform components from our partners, so TuVox customers can create their own version of the voice platform on premise.

For companies that have an existing telephony infrastructure, TuVox offers On Premise Speech Applications that are designed to leverage existing infrastructure. Read More...

The Choice is Yours...

Whichever deployment option you choose, TuVox On Demand provides 24x7 support, world-class management and reporting, full CTI integration and speech applications that deliver a compelling caller experience that encourages use of automation.


We provide everything your organization needs:
speech expertise, a breadth of applications, and world-class customer support.


On Premise
Hosted
Over 50 pre-built speech apps
OK
OK
Sophisticated custom apps
OK
OK
Web-based application management
OK
OK
Web-based reporting OK OK
No hardware or software required
OK
Seamlessly manage peak volumes
OK
Usage based pricing
OK
OK
Leverage in-house expertise
OK
Licensed option
OK
Automatic technology update OK OK
24/7 operational support
OK
OK
Maximize control of applications OK
OK
Back-end data integration OK OK
CTI screen-pop support
Optional
Optional
Managed Services
Optional
OK

 


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