TuVox On Demand Portal

Instant High Level Control

With TuVox On Demand, you access high level control of your applications through the TuVox Portal.  All you need is a web browser.  This allows you to make dynamic changes to your applications.

Better yet, you can make changes to a staging system on a separate number – check the changes – and then apply those changes to your live applications.

Business management

Reporting is the cornerstone of a successful voice automation system. Quickly see overall automation rates, transfer to agent rates, or system disconnect and system error rates. Also gain insight into how results vary by DNIS source, time of day, or season.

Lifecycle Optimization

Improving the performance of a speech application requires analysis of many dimensions: high level call flow/design, detailed performance of each step, differential performance across different paths, how well the application is anticipating the correct words (grammar coverage), determining the speech recognition accuracy, finding out how well callers understand prompts.

TuVox Analytics provide detailed insight into performance, and enable complete application optimization.

Benefits

Fast Deployment
Access the complete portfolio of TuVox Speech Applications to quickly get high quality caller experience and meet business objectives.

Easy To Use
Manage applications through a web browser.  Use TuVox Managed Services, and we'll update and maintain applications for you.

Reduce Total Cost Of Ownership
It’s easy to overlook the hidden costs of buying, installing, and maintaining licensed solutions.  With TuVox On Demand, everything is laid out for you clearly, with lower total ownership costs.

Leverage Existing Functionality
By taking advantage of pre-built functionality, and sophisticated update capabilities, you'll get high quality applications with minimal work.

Reduced IT Challenges
TuVox On Demand is straightforward to implement and easy to integrate.  You can choose whether to develop and maintain your applications in-house or get turnkey services from TuVox.  Either way, work is minimized.  TuVox On Demand is designed around this model – and can support ‘shades of gray’ in between.

The TuVox Portal gives you direct access to your applications with a web browser.