SSPA represents over 15,000 service executives in over 500 member companies worldwide. SSPA gives service and support professionals opportunities to share ideas, discuss developing trends and network with their peers. SSPA offers its members conferences, seminars, specialized training, executive forums, certification programs and a variety of publications.

The Service Vendor Alliance (SVA) is a membership organization dedicated to bringing IT support service buyers and sellers together online. The primary focus of SVA is to increase the visibility of vendors and suppliers within the IT service and support community. The program includes companies such as Support.com, Servicesoft Corporation, Sykes Enterprises, Software911, Applix, Inc., PeopleSoft, Ask Jeeves, ePeople, InsightExpress, Previo, Kanisa, Primus, Stream International and others.

The VoiceXML Forum was founded by AT&T, IBM, Lucent and Motorola. With the backing and technology contributions of its four world-class founders, and the support of leading Internet industry players like TuVox, the VoiceXML Forum is uniquely positioned to make speech-enabled applications on the Internet a near-term reality.