Die Zeit –Germany’s largest newspaper– ran an exclusive interview with Dr. Manish Sharma, TuVox’ SVP of Solutions Delivery.
In it, Sharma talks about the future of speech and how humans are (and will be) interacting with technology. A good read!
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People To People Service
- Loving Your Job August 9, 2010I've always believed that customer service has been generally bad in most industries because people don't love their job. Many people seek a particular career because they see an opportunity to make a great deal of money, but they don’t necessarily feel passionate about that line of work. When You Love What You Do When you love what you do, it […]Admin
- The Summer Edition: Customer Service Carnivale June 21, 2010Welcome to the Summer Edition of the Customer Service Carnivale. I hope all is well with you and your business! Take some time out today to read all the great submissions I received for this edition. If anything, they will inspire to take your customer service to the next level of success. Enjoy :) Heidi Miller shares her Top 5 Contact Center links: the […]Admin
- Customer Service Carnivale: The Early Summer Edition June 7, 2010It's time for another round of helpful customer service tips, tools, and resources! June Tree presents Why Online Banking Customer Satisfaction Matters posted at The Digerati Life. Customer service and customer satisfaction does affect the bottom line of financial institutions! Utpal Vaishnav shares Contribute Beyond Your Title With Assumed Respon […]Admin
- Small Business Marketing and Using Social Media to Enhance the Customer Experience June 4, 2010We live in a very connected world. It's a wonderful time to be in business because it's so easy to stay in touch with people. Back in the day if you wanted to market your business, you had to have a budget and pay for ads in newspapers or TV to get noticed by the masses. Nowadays you don't have to have the budget of big name companies li […]Admin
- The Ultimate Service May 30, 2010The brave die never, though they sleep in dust: Their courage nerves a thousand living men.– Minot J. Savage Here in the U.S. it is Memorial Day, a holiday honoring the men and women who served our country in the armed forces. When you risk your life for what you believe in - to me that is the ultimate service. I'm a lover, not a fighter, however, I […]Admin
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